Scouts Connect

Scouts Connect

Privacy Policy

Privacy Promise.

We promise to be clear and open about how we collect and use your information.  We’ve designed this Privacy Notice to be transparent and easy to understand what information we collect and what we do with it.

We promise to use your information only for the purposes we’ve specified.  We’ll only use your information for the purposes we tell you about in this Privacy Notice and other notices we post wherever we collect information.  We will not use or share your information for any other purposes without your permission, unless we have a legal obligation to do so.

We promise to collect only the information we need for those purposes.  We also restrict and monitor access to your information so only people with a genuine, legitimate need can see it.

We promise to check that your information is accurate and kept up-to-date.  If you do spot a mistake in your information, and if you can’t change it using the Edit functions in your Profile, contact us and we’ll fix it.

We promise to keep it for any longer than we need to.  The length of time we keep information depends on what we need it for, and this varies. You’ll find details in the relevant sections below.

We promise to protect your information.  Security is a top priority. We have technical and organisational measures in place and constantly monitor our systems to protect your information.

We promise to uphold your Privacy Rights and make it easy for you to exercise those rights.  See ‘Your Privacy Rights and how to exercise them’ below.

We promise to treat you and your information fairly and lawfully.  We will only collect, use and share your Personal Information if we are legally permitted or required to do so, or if you have given us your consent.

In each section we explain why it’s lawful for us to use your information.  We’ll always use your information fairly and you’ll always be in control.  We promise to respond quickly to your requests and concerns. 


How do we collect and use your information?


You provide most of the information we have about you, so you can find full details by reviewing your profile.


We may also use your contact details to email you with details of our other products and services.


Non-identifiable data

We also collect, create, use and share non-identifiable data such as statistical or demographic data. This is generated by aggregating elements of your information with those of other users’ without any identifying elements, such as names, dates of birth, addresses etc., so that the data that cannot be traced back to any individual.

Non-identifiable data is not subject to Data Protection laws.

Who do we share your Information with?

We share it internally between colleagues as necessary to provide you with our services, and it may also be accessed by our IT support team and external service providers to provide our services, fix technical problems and maintain systems.

As part of our service we may share your profile details with carefully selected third parties including, but not limited to, professional football academies who may wish to consider you for academy trial opportunities.

If Scouts Connect is merged with or acquired by a third party, we will share your information with them so they can continue processing it as described in this notice.

If required by law, we will provide information to government, judicial or law enforcement agencies and, in exceptional circumstances, this could include information about you.

How long do we keep your Information?


We’ll keep your information for as long as you have an account with Scouts Connect. When you close your account, we’ll delete all the information that could be used to identify you.


For marketing purposes, we will keep your name and email address for as long as you wish to receive details of other products and services. If you elect not to receive marketing emails or if you “unsubscribe”, we will keep your name and email address on a “No Email Marketing” list for as long as necessary to comply with your wishes.

Why is it lawful for us to use your information in this way?


This use of your information is lawful because it is necessary for the performance of the contract between us.

Your Privacy Rights and how to exercise them

These are your legal rights and the data protection regulator, the Information Commissioner’s Office (ICO), will help you to enforce them.

  • Right of access – we will provide you with the information we hold
  • Right to have inaccurate or out of date information corrected
  • Right not to be profiled for marketing purposes
  • Right to prevent processing of your information in certain circumstances
  • Right to have your information deleted in certain circumstances
  • Right to transfer your information to another provider
  • Right to unsubscribe from marketing messages and emails

If we have asked for your consent, you have the right to withdraw it at any time

Right to make a complaint.

How to exercise your rights or make a complaint

If you would like to exercise your rights, or have concerns about the way your information is being handled, please contact us using the information below.  We have to respond to requests without delay and no later than a month.  If we take more than a month or if you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office:

Who we are and how to contact us

Scouts Connect is owned by Fairmah Limited, which is the Controller of your Personal Information. This means we are responsible for the way we use your information and for complying with the law, your Privacy Rights, and our Privacy Promise.

Our registered address is: Fairmah Limited, Office 1636, 321-323 High Road, Chadwell Heath England, RM6 6AX.  You may also contact us by email at

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